BASIC SHIPPING INFORMATION
Due to a high volume of orders, our shipping times range anywhere from 1-4 weeks on average. Rare instances may cause a delay in your products shipping, and in some cases (albeit rare) you may receive your order anywhere from 4-7 weeks (highly unlikely).
All items arrive usually within two weeks but in some rare cases please allow 4-7 weeks for shipping. If you still have not received your purchase after that time frame, please notify us at: RuheHelp@gmail.com
We ship orders on Mondays - Fridays and we don't operate on public holidays. We always aim to post your order as quickly as possible (usually within 72 hours) but there might be some delays – especially after releases or mass volume orders on a product! Your patience is appreciated.
Due to the high demand of items, orders will be fulfilled in the order they are received, and therefore may SELL OUT before a certain item is processed.
WHERE DO WE SHIP?
Almost anywhere in the world! We want to ensure our customers are not biased into one location. We make sure our amazing customers all over the world can be accessible to our amazing products. Unfortunately, we only accept USD dollars as our currency as of now.
HOW DO I TRACK MY ORDER?
Check out our Track Your Order Page for more.
Customers are responsible for ensuring they have entered a correct delivery address. Your items will be sent to the exact delivery address stated on your order and if this is incorrect we, unfortunately, cannot reimburse you if your order does not make its way to you. But if it has been less than 1 hour since you ordered your item(s) then contact us IMMEDIATELY and we CAN fix the address.
If you have any more questions, don't hesitate to ask us!
- RuheHelp@gmail.com 💌